On Monday, the President, Mohammadu Buhari, launched the eNaira platform in Abuja.
The launch, according to the apex bank, is expected to open Nigerians to a new way of exchanging the country’s currency, Naira.
Moments after the launch in Abuja, however, users have identified some bottlenecks denying millions of Nigerians access to the app.
From the point of registration, for instance, digital bank customers are excluded from the platform as their banks are not listed on the new naira platform.
In the face of this challenge, many cannot move pass the 2nd or 3rd page, trying to register as new users.
While the omission will not only limit the potential of the platform, it becomes a major cause for concern seeing the Central Bank of Nigeria not recognising ventures it approved and licensed their operations as financial partners within the country.
In addition, another group of users could not complete their registration as a result of email error.
We received complaints that attempts to register as users have proved abortive owing to unverified email encounters.
According to affected individuals, the app requires that new users update their BVN data with an email before proceeding to sign up on the eNaira platform.
While the BVN email challenge will only send many back to their banks to make necessary updates, the digital bank incompatibility may frustrate users to discredit digital bank operators such as Kuda bank, Mint, ALAT, VBank, Sparkles et al.
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